LOCKDOWN 2.0 ……..BUT NOT AT LOWFORD

During the last lockdown Chiropractors were included in the group of registered healthcare practitioners who were able to keep providing their services.  However our governing body suggested that we did not practice, due mainly to logistical reasons.  However since we now have all the risk assessments and protocols in place to keep both team members and clients safe we are able to continue to practice.

We opened our clinic doors again on June 15th and have continued to practice ever since, seeing both our previous clients and many new clients that have required our services.  The feedback has been overwhelmingly positive regarding the measures that we have in place to enable our continued safe practice. 

Whilst some of these protocols are standard during these times such as screening all clinic users, including staff,  for Covid-safe behaviours and symptoms prior to attendance, mask wearing for all, our PPE use, hand sanitisation and temperature checks, some of the other protocols and systems that we utilise will not be found in many other venues such as air extractors, antiviral misting and air-purification systems. 

Should you need further information on these systems please click on the button Covid-safe procedures

We believe that the systems we have in place are as stringent and wide-ranging as the possibly could be.  Whilst no venue can guarantee a risk-free visit, we believe that we are doing everything we can to make the risk as low as possible.

Further information

A summary of the changes to the “old” way of practicing is given below however if you would like more specific information please click on the following buttons Pre-screening questionnaires  What to expect at the clinic  What do I need to do  Am I in a Covid-19 vulnerable category

Please also call us if you have any other questions or worries. We’ll be happy to help assess whether you should be coming and what measures you can take to stay safe.

  1. Pre-appointment screening questionnaires to ensure that it is appropriate and safe for you to attend the clinic.

  2. Making the appointment and pre-paying  by online means (we have a new online service to help with this) or bank transfer.  To enable you to utilise our online payment system you will need to register with our software and upload your card details .  Your data is held by an online payment company called Stripe, so is held with security at the forefront.  Clicking on the registration button in section 8 below will take you to our site.

  3. Waiting in your car to be called or collected when we are ready for you.  This ensures that you will not come into contact with anyone else.  Whilst you will miss the warm welcome from our lovely receptionists for the time being they will not be present in the clinic.

  4. Mask wearing for all.  With us both in a mask (and us in full NHS spec PPE, appropriate for our classification) we protect you and us. You may even find us in clinical scrubs.

  5. In an effort to minimise exposure and contact, we’re limiting the use of our toilet. Please arrive at the clinic knowing that you may not be able access our toilet during your visit.

  6. Hand cleanliness is the boss.  

  7. A clinic free of clutter, although much of it we will miss.  The stringent cleaning protocols we have put in place requires cleaning of all surfaces prior to your visit.  

  8. We have transitioned to a new online system to make our care for you more convenient and streamlined.  It would really help us if you registered now registration

  9. For existing clients your file is already setup and you just need to assign a password.  For those of you new to us, please register by following the instructions.

  10. The fees have increased for the first time in 2 years to £42/treatment.  The initial consultation fee is unchanged.

All of these changes makes us confident that Lowford Clinic will be a safe place to visit and work in.  Whilst we can never eliminate completely the risk of infection, there will be very few places that you will visit outside of your home in the coming months where the risk status of every person present has been so carefully determined and controlled for.

We want you to be confident in our protocols and to be assured that although the clinic environment, our appearance and how we do things will look very different we are still dedicated to deliver the best possible care to you.