Lowford Clinic is back……………..but not as you know it

The Good News

The Clinic reopened on the 15th of June and we are so pleased to be back. Whilst we were never compelled to close our doors we took the tough decision on March 20th for the protection of our clients, team and the NHS.  Recently, due to change in government advice, our professional association the British Chiropractic Association (BCA) has suggested that with the easing of restrictions in England we could open our doors to those in need of a face to face appointments. 

The Catch

The clinic and those that work in it will look nothing like it has done in the past 17 years.  We have made changes to the way we operate and how the clinic looks and feels.  We don’t love it but its here to stay for a while and if it means we get to help you again then its a small price to pay.

The Changes

A summary of the changes is given below however if you would like more specific information please click on the following buttonsPre-screening questionnaires  What to expect at the clinic  What do I need to do  Am I in a Covid-19 vulnerable category

Please also call us if you have any other questions or worries. We’ll be happy to help assess whether you should be coming and what measures you can take to stay safe.

  1. Pre-appointment screening questionnaires to ensure that it is appropriate and safe for you to attend the clinic.

  2. Making the appointment and pre-paying  by online means (we have a new online service to help with this) or bank transfer.  To enable to utilise our online payment system you will need to register with our software and upload your card details .  Your data is held by an online payment company called Stripe, so is held with security at the forefront.  Clicking on the registration button in section 8 below will take you to our site.

  3. Waiting in your car to be called or collected when we are ready for you.  This ensures that you will not come into contact with anyone else.  Whilst you will miss the warm welcome from our lovely receptionists for the time being they will not be present in the clinic.

  4. Mask wearing for all.  With us both in a mask (and us in full NHS spec PPE, appropriate for our classification) we protect you and us. You may even find us in clinical scrubs.

  5. In an effort to minimise exposure and contact, we’re limiting the use of our toilet. Please arrive at the clinic knowing that you may not be able access our toilet during your visit.

  6. Hand cleanliness is the boss.  

  7. A clinic free of clutter, although much of it we will miss.  The stringent cleaning protocols we have put in place requires cleaning of all surfaces prior to your visit.  Embrace the bleach.  Walking into a squeaky clean clinic will make you feel like the queen!

  8. We have transitioned to a new online system to make our care for you more convenient and streamlined.  It would really help us if you registered now registration

  9. For existing clients your file is already setup and you just need to assign a password.  For those of you new to us, please register by following the instructions.

  10. The fees have increased for the first time in 2 years to £42/treatment.  The initial consultation fee is unchanged.

All of these changes makes us confident that Lowford Clinic will be a safe place to visit and work in.  Whilst we can never eliminate completely the risk of infection, there will be very few places that you will visit outside of your home in the coming months where the risk status of every person present has been so carefully determined and controlled for.

We want you to be confident in our protocols and to be assured that although the clinic environment, our appearance and how we do things will look very different we are still dedicated to deliver the best possible care to you.